Privacy Policy

Last updated: October 3, 2026

Information we collect

When you submit a buyer request, we collect the request details, location, budget, timing and email address you provide. If you claim or submit a business for listing, we also collect your name, role, business listing, phone number, email, business address, website, evidence of your relationship to the business and selected listing plan. New listing submissions also include a service category and description. Approved business details, business phone, address and website may appear on the public directory profile; relationship evidence remains private. Older claims may also contain a preferred contact method and best contact time. We retain a one-way identifier derived from a buyer’s submitting network address to prevent abuse. Basic first-party analytics record pages viewed, referral source and a randomly generated browser identifier; we do not store your browsing IP address in analytics.

We also use Google Analytics on public pages to measure visits and broad actions such as a completed buyer request. We send the request category, but not your request description, email address or private tracking token, to Google Analytics. Google may process usage information under its own privacy practices.

Directory information reports

When you report outdated listing information, we store the business name, public profile link, report topic and correction details for REFEVIA’s review. Reports and internal evidence notes are not published as reviews. We retain a one-way network identifier to limit repeated submissions. Reports, evidence references, check dates and review decisions are retained to document directory corrections.

How we use it

We use this information to match requests with relevant REFEVIA Marine listings, operate private request-tracking pages, review business ownership through email correspondence and supporting evidence, display offers from approved representatives, understand marketplace performance and moderate the marketplace.

Subscriptions and payments

Stripe processes subscription payments and manages invoices, payment methods and cancellation under its own privacy practices. REFEVIA does not receive your full card number. We retain Stripe customer and subscription identifiers, payment and lifecycle records and the associated approved claim to administer billing and deliver enhanced presentation. These billing and claim-review records are available only to authorized REFEVIA staff.

Who can see it

Your email address is not displayed to businesses. Approved business representatives may see the request details needed to prepare an offer. Your private tracking link should not be shared publicly.

Retention and choices

Requests, offers and analytics records are retained to operate and improve the service and prevent fraud. You may request correction or deletion by contacting REFEVIA Marine through the main website.

Security

We use access controls, private tracking tokens, identity checks, submission limits and manual review. No internet service can guarantee absolute security.

Contact

Use the contact information published on the REFEVIA Marine directory website.